At Aria Rae, we specialize in a variety of custom jewelry pieces, including necklaces with custom letters, birthstones, and personalized designs. Each piece is crafted to reflect your unique style.

Customizing your jewelry is easy! Simply select the product you wish to personalize, choose your desired letter or birthstone, and follow the prompts during checkout to provide your customization details.

Our necklaces are made from high-quality materials, including stainless steel and 14K gold plating. We ensure that all our jewelry is durable and designed to last.

Yes, we ship to most countries worldwide. However, we are currently unable to ship to China.

Delivery times vary depending on your location:

• United Kingdom: 6-10 working days
• United States: 6-12 working days
• Australia: 7-14 working days
• Canada: 7-14 working days
• Europe: 7-15 working days
• Rest of the world: 10-15 working days

Please note that these are estimates and may vary during busy periods. Check with your preferred courier for potential delays.

All orders are shipped with tracking, directly from our warehouse within 24-48 hours of order placement. We use reliable and reputable shipping carriers.

For more details, please refer to our comprehensive Shipping Policy.

Yes, we offer complimentary gift wrapping for all orders. Your jewelry will arrive beautifully packaged and ready to gift.

If you have any other questions, please don't hesitate to reach out to our friendly customer support team. We're here to help ensure your Aria Rae experience is exceptional from start to finish.

We offer a 30-day exchange or refund guarantee, starting from the date of delivery. Items must be unworn (except for trying on) and include all tags and packaging to qualify.

To request a refund or exchange, please email our support team at support@ariarae.com within 30 days of receiving your order. Include your order number and a description of the item(s).

You are responsible for all costs and charges associated with returning your order. We recommend using tracked shipping or obtaining proof of postage, as we cannot refund lost returns.

For complete details, please review our Refund Policy.

To keep your jewelry looking its best, avoid exposing it to harsh chemicals, and remove it before swimming or showering. Store it in a cool, dry place, and use a soft cloth to clean it regularly.

Yes! We can accommodate requests for necklaces featuring multiple letters or birthstones. Please contact us directly to discuss your custom order.

You can reach our customer service team via email at support@ariarae.com or by filling out the contact form. Please see our Contact Us page. We’re here to help with any questions or concerns you may have!