TERMS & CONDITIONS
Welcome to Aria Rae! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our site, you agree to comply with these terms. Please read them carefully.
INTRODUCTION
These Terms and Conditions govern your use of our website located at www.ariarae.com and any purchases made through it. If you do not agree with any part of these terms, you must not use our site.
PRODUCTS & SERVICES
At Aria Rae, we offer a variety of personalized jewelry products. We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.
ORDERS & PAYMENT
By placing an order, you agree to provide accurate and complete information. All orders are subject to acceptance by Aria Rae. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price, or suspicion of fraudulent activity.Payment must be made in full at the time of purchase. We accept various payment methods, and your payment information will be processed securely.
SHIPPING POLICY
We offer worldwide shipping with reliable delivery times. Orders are processed within 24-48 hours. Delivery times vary by location:
- United Kingdom: 6-10 working days
- United States: 6-12 working days
- Australia: 7-14 working days
- Canada: 7-14 working days
- Europe: 7-15 working days
- Rest of the world: 10-15 working days
For more details, please refer to our Shipping Policy.
REFUND & EXCHANGE POLICY
We want you to love your purchase! If you are not completely satisfied, you may request a refund or exchange within 30 days of receiving your order, provided the items are unworn and in their original packaging with all tags attached.To initiate a return or exchange, please contact us at support@ariarae.com. You are responsible for return shipping costs, and we recommend using tracked shipping to ensure your return is received. Refunds will be processed to the original payment method once the returned items are inspected and approved.For more details, please refer to our Refund Policy.
CUSTOM ORDERS
Custom orders are non-refundable and cannot be exchanged unless they are defective or damaged. If you receive a faulty item, please contact our support team within 30 days of receiving the item.
INTELLECTUAL PROPERTY
All content on our website, including text, graphics, logos, and images, is the property of Aria Rae and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Aria Rae shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your purchase shall not exceed the amount paid for the product.
GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Aria Rae operates. Any disputes arising from these terms shall be resolved in the courts of that jurisdiction.
CHANGES TO TERMS
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site after any changes indicates your acceptance of the new terms.
CONTRACT INFORMATION
For any questions or concerns regarding these Terms and Conditions, please contact us at: support@ariarae.com.
Thank you for choosing Aria Rae! We appreciate your business and look forward to serving you.